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@media(max-width:600px){.agent-hero .metrics{grid-template-columns:1fr;gap:0;margin-top:30px;padding:0}.agent-hero .metrics>div,.agent-hero .metrics>div+div{border-left:0;border-bottom:1px solid var(--line);padding:16px 0;display:flex;align-items:center;justify-content:space-between;gap:14px}.agent-hero .metrics>div:last-child{border-bottom:0}.agent-hero .metrics strong{font-size:30px;letter-spacing:-1px}.agent-hero .metrics strong span{font-size:12px}.agent-hero .metrics p{font-size:10px;width:45%;margin:0;text-align:right}.metrics em{font-size:21px}.quality-grid{grid-template-columns:1fr 1fr;gap:22px 18px}.quality-grid article:last-child{grid-column:1/-1}.quality-grid h3{font-size:16px}.quality-grid p{font-size:12px}.personal-layout{grid-template-columns:1fr;gap:30px}.personal-layout .section-intro{font-size:14px}.personal-check h3{font-size:16px}.conversation{max-width:420px;margin:auto}.conversation-scroll{max-height:580px}.improvement-grid{grid-template-columns:1fr;gap:17px}.improvement{padding-top:12px}.improvement h3{font-size:18px;margin:7px 0}.improvement p{font-size:13px;margin:8px 0}.feedback-panel{padding:20px 17px}.sample-heading{display:block}.sample-heading h3{font-size:20px}.sample-metric{display:flex;align-items:center;flex-wrap:wrap;text-align:left;gap:10px 12px;margin-top:18px}.sample-metric>strong{font-size:28px}.sample-metric>span{margin:0;font-size:10px}.sample-metric>p{width:100%;margin:0}.sample-grid{grid-template-columns:1fr;gap:0}.sample-grid h4{margin-top:19px}.sample-grid p,.sample-grid blockquote{font-size:13px}.feedback-tabs{display:grid;grid-template-columns:1fr 1fr;width:100%}.feedback-tabs button{font-size:11px;padding:10px 8px;border-color:#d1dbcd}.agent-results{grid-template-columns:1fr;gap:20px}.agent-result h3{font-size:19px;margin:8px 0}.agent-result p{font-size:14px}.sample-scope{padding:18px}.feedback-controls{margin-top:24px}}
@media(max-width:360px){.agent-hero .metrics strong{font-size:26px}.agent-hero .metrics strong span{font-size:11px}.agent-hero .metrics p{font-size:9px}.quality-grid{grid-template-columns:1fr}.quality-grid article:last-child{grid-column:auto}}
@media print{.top,.feedback-controls,.actions,.skip,footer{display:none}.wrap{width:100%}.section{padding:20px 0}.hero{padding-top:0}.hero h1{font-size:30px}.feedback-panel[hidden]{display:block}.feedback-panel,.personal-check,.agent-result{break-inside:avoid}.conversation-scroll{max-height:none}.conversation{max-width:220px}.quality-grid{grid-template-columns:repeat(3,1fr)}.dark{background:white;color:#163a34}.dark p{color:#58665f}.feedback-panel{padding:18px}.metrics{margin-top:20px}}
.delivery-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:30px;margin:34px 0 28px}.delivery-card{border-top:1px solid var(--line);padding-top:18px}.delivery-card h3{font-size:22px;line-height:1.5;margin:12px 0}.delivery-card p{font-size:14px;line-height:1.85;margin:9px 0}.delivery-card .delivery-problem{color:var(--muted);font-size:13px;min-height:50px}.delivery-card h4{font-size:11px;letter-spacing:1px;margin:24px 0 8px;color:var(--muted)}.delivery-card .delivery-result{font-weight:600}.task-section{border-top:1px solid var(--line)}.record-details{border:1px solid var(--line);background:#fbfaf6;margin-top:28px}.record-details>summary{padding:20px 24px;cursor:pointer;font-size:15px;font-weight:600;list-style:none;display:flex;justify-content:space-between;gap:20px}.record-details>summary::-webkit-details-marker{display:none}.record-details>summary span{font-size:19px;color:var(--accent)}.record-details[open]>summary{border-bottom:1px solid var(--line)}.record-details>.personal-layout{padding:24px;gap:38px}.record-details .personal-checks{margin-top:0}.record-details .personal-check:first-child{border-top:0}.record-details .conversation-scroll{max-height:540px}
@media(max-width:800px){.delivery-grid{gap:20px}.delivery-card h3{font-size:19px}.delivery-card p{font-size:13px}.record-details>.personal-layout{gap:24px}}
@media(max-width:600px){.delivery-grid{grid-template-columns:1fr;gap:26px;margin-top:26px}.delivery-card h3{font-size:21px}.delivery-card .delivery-problem{min-height:0}.delivery-card h4{margin-top:17px}.record-details>summary{padding:17px;font-size:14px}.record-details>.personal-layout{padding:17px}.record-details .conversation-scroll{max-height:480px}}